New waste fees FAQ

Published on 26 June 2019


Council has implemented a new fee structure at the city's waste facility. Please see the FAQ below for more details. 


Why has Council started charging fees at the waste facility?

Council has in fact always charged fees at the waste facility. Only sorted recyclables (full list below) and residential loads of rubbish under one tonne were previously exempt from attracting a fee.


So why have you changed the system?

A recent independent audit of the city's waste facility noted that the waste categories used to charge fees were not aligned to the Environmental Protection Agency's (EPA) Waste Classification Guidelines, and were confusing for both staff and users.

Commercial users also expressed frustration that they were being charged to use the facility while residents were effectively able to dump limitless rubbish for free. This was resulting in businesses posing as residential users of the facility to dump commercial waste for free, and users hiding rubbish and/or dangerous waste under green waste in order to dispose of waste and avoid fees. 


How will the new system work?

Under the new system all ratepayers will receive a barcode which will allow them to dump loads of rubbish up to one tonne for free, up to five times per year. After the fifth trip, users will be charged for each load of general waste. Loads under one tonne will generally attract a fee of between $5-$15 depending on size and weight.


How is it fair to charge people?

Broken Hill was one of very few cities that still allowed residents to dump unlimited amount of waste for free. Under the new system, ratepayers will still be able to dump up to five tonnes of rubbish per year for free. Council already disposes of approximately 2.5 tonnes of waste per household annually via its curb side waste collection service.

If a ratepayer wishes to dump more than five tonnes of rubbish per year - in addition to the 2.5 tonnes already collected via green bins - we believe it is reasonable that they make a small additional contribution to the operation of the waste facility. 


Is there any way to avoid the fees?

Yes. Recyclable items generally form the bulk of household waste, and can all be dumped completely free if they are sorted. By simply sorting your waste into these categories and dumping them at the appropriate areas at the tip, you can avoid paying a fee. 


What recyclable items can be sorted and dumped for free?

•          Problem household wastes—paint, gas bottles, light globes, oils (car and household)

•          batteries, and smoke detectors.

•          E–Waste—computers, computer accessories and televisions

•          Green Waste (up to one tonne)

•          White Goods

•          Steel

•          Aluminium Cans, glass bottles and paper and cardboard


If I dump sorted recyclables for free, does it use up one of my five free trips?



When will the system come into effect?

Although the fees will come into effect from July 1, the waste facility will remain free for residential use (loads up to one tonne) until a barcode scanning system is implemented to provide five free trips for users. The system is expected to be implemented in August and we will advise the public when it is operational.


How do I get my barcode?

All ratepayers will receive a bar code with their rates notice in July that can be taken to the tip and scanned five times to allow free dumping of loads up to one tonne. 


As a resident, if I am dumping the rubbish of a friend, neighbour or family member, can I use their barcode to dump it for free?



I'm not a ratepayer, I rent a property. What about me?

All landlords will be instructed to hand over the barcode for each property to its tenants to allow them to utilise their five free trips.


What if I lose my barcode?

Each barcode is bound to each ratepayer’s account. You can simply reprint the barcode that will come with your electronic rates notice, or if you receive your rates notice in the mail, contact Council to have your barcode reprinted.


Can the free trips accrue across multiple years?



Where can I view a full list of the waste facility's fees?

The full list of fees will soon be added to Council's website, but in the meantime they can be viewed on pages 54 and 55 of this month's business papers here.


What are some other changes that will occur as a result of the new budget?

A summary of the 2019-20 budget can be found here.


What other matters were discussed at the meeting?

A summary of last night’s Ordinary Meeting of Council can be found here.