Residents who have fallen on hard times are reminded that Council can offer rates assistance upon request.
Council maintains a Hardship Policy to provide assistance to ratepayers under a number of scenarios, such as loss of employment, family breakdown, physical and mental illness, a death in the family, or natural disasters.
The assistance is available to residential ratepayers, and allows residents and Council to make a temporary reduced payment arrangement for rates and charges, and in some circumstances the removal of accrued interest charges.
There is also assistance in the form of a rebate, if hardship is experienced following a general revaluation of land.
Council's Manager Finance, Jay Nankivell, said Council was mindful of meeting the needs of locals who are experiencing financial difficulty.
"While rates are essential for Council to cover the cost of services to the community, we understand that there are times when individuals simply can't afford to make their payments," he said.
"We've had the Hardship Policy available for many years now, but we just wanted to remind the public that it is there to offer assistance if required."
Ratepayers wishing to access Council's hardship assistance are encouraged to fill out a Hardship Application Form at Council's Administrative Centre in Blende Street.
Please note that submission of a hardship Application Form does not result in automatic approval. Each application is subject to an approval process in line with regulations under the Local Government Act 1993.
A complete copy of Council's Hardship Policy can be found online at here.