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Service changes due to COVID-19

_{Updated:09 December 2021}

Some of Council's facilities are currently operating under restricted hours due to the Coronavirus pandemic. Please note that Council is taking a cautious approach to all facility reopenings in order to meet Government guidelines, and ensure the safety of the community and staff.

Please see below for current opening hours and re-opening dates.

The city's Waste Facility will remain open under normal operating hours.

Please note, you will be required to use the provided QR Code to check-in upon arrival and wear a face mask when attending the facility.

Services and facilities

Council Administrative Centre

9am to 4pm (ACDT) Monday to Friday

Visitor Information Centre

9am to 4pm (ACDT) Monday to Friday

10am to 2pm (ACDT) Weekends and Public Holidays

Charles Rasp Memorial Library

10am to 6pm (ACDT) Monday to Thursday

10am to 5pm (ACDT) Friday

10am to 1pm (ACDT) Saturday

Closed on Sundays

Pop-Up Gallery Store (Town Square)

10am to 3pm (ACDT) Tuesday to Saturday

Albert Kersten Mining & Minerals Museum

10am to 3pm (ACDT) Tuesday to Saturday

Living Desert Sculptures

6am to 9pm (ACDT)

John Simons Flora and Fauna Sanctuary

6am to 2pm (ACDT)

Emergency Contacts

Animal Control Emergency Contact - 02 8579 0325

Waste Services - 0409 712 776

Fallen trees, footpaths, Council properties and amenities - 0408 858 493

Customer telephone services are available between the hours of 8.30am - 5pm (ACDT) and online services are available 24/7.

To stay up to date with the latest information from Health NSW please visit https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus.aspx.

Find out more about self service

More information

Council facilities to reopen

Reopening details for Council facilities.

Council throwing shade on COVID

"Around 120 new trees have been planted in the Spring months."

Push for travel controls continues

"A Travel Permit system would add significantly more oversight."

Stay At Home order for city

"COVID-19 has been detected in our sewage so we should take every precaution as if we have a local case."

Bookings open for Civic Centre

"The Civic Centre is such a great asset for Broken Hill and I'm sure there will be plenty of locals and community groups happy to see it available again."

Industrial Relations Commission backs Council COVID-19 measures

"I have to provide far more personal details when simply visiting a restaurant or bar for example."

Gallery, Admin Centre reopening

The Broken Hill Regional Art Gallery and Council's Administrative Centre are the latest Council facilities reopening under modified conditions due to the COVID-19 (Coronavirus) pandemic.

COVID-19 Stimulus Package could help fund major upgrades

"They're already shaping up as very exciting and worthwhile developments for Broken Hill."

Partial reopening of Library, VIC

"We unfortunately can't have people physically browsing the collection just yet."

Council eyes Government assistance

"We are still in very uncertain times regarding this pandemic so it makes perfect sense to bolster our finances while we can with the assistance of the State Government.”

No rush to open facilities: Council

"We were quite surprised by the announcement regarding galleries and libraries, it wasn't something we'd have expected until late June at the earliest."

Unity needed in difficult times: Deputy Mayor

"These are difficult times, and it is imperative we work together."

Waste relief as Council aims to reopen tip

"If one of our waste services crew contracts the virus then we will potentially have to shut down the whole facility."

Waste facility closure FAQ

Taking a trip to the tip is not listed as an acceptable reason to leave the home.

Waste facility access restricted

"We can't in good conscience allow it to continue as a gathering point and a destination for non-essential travel."

Don't risk penalties for trash

"The NSW Government have made it very clear they'll be strong on enforcing these restrictions, so we'd encourage everyone to comply."

Mayor calls for lockdown

"Now is not the time for panicked behaviour or alarmist statements."

Playgrounds to close

"Children are not immune to this virus."

Mayor seeks COVID-19 support

"Well continue to review our situation and hopefully implement further relief if possible."

Council bolsters COVID-19 preparation

"Staff in non-essential services are being asked to work from home where practicable."

Council Administrative Centre to close

"Please make use of our online or phone services where possible."

Council to prioritise online service

Council is set to temporarily suspend face-to-face service at its cultural facilities for 30 days as it continues to prepare for the spread of COVID-19 (Coronavirus).

Stimulus needed to offset tourism downturn

Mayor Darriea Turley AM has called for a stimulus package for Broken Hill and Central Darling, predicting that tourism in the areas will be disproportionately affected by the outbreak of Coronavirus.

Safety first as conference cancelled

The Western Division of Councils conference set to be held in the city this week has been postponed in an effort to limit the spread of COVID-19 (Coronavirus).

An ounce of prevention

In an effort to prevent the spread of COVID-19 (Coronavirus), Council will postpone or cancel all events and programs across its services that require groups of people to congregate.

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