Service changes due to COVID-19

Updated:09 December 2021

Some of Council's facilities are currently operating under restricted hours due to the Coronavirus pandemic. Please note that Council is taking a cautious approach to all facility reopenings in order to meet Government guidelines, and ensure the safety of the community and staff.

Please see below for current opening hours and re-opening dates.

The city's Waste Facility will remain open under normal operating hours.

Please note, you will be required to use the provided QR Code to check-in upon arrival and wear a face mask when attending the facility.


Services and facilities 

Council Administrative Centre

9am to 4pm (ACDT) Monday to Friday

Visitor Information Centre

9am to 4pm (ACDT) Monday to Friday

10am to 2pm (ACDT) Weekends and Public Holidays

Charles Rasp Memorial Library

10am to 6pm (ACDT) Monday to Thursday

10am to 5pm (ACDT) Friday

10am to 1pm (ACDT) Saturday

Closed on Sundays

Pop-Up Gallery Store (Town Square)

10am to 3pm (ACDT) Tuesday to Saturday

Albert Kersten Mining & Minerals Museum

10am to 3pm (ACDT) Tuesday to Saturday

Living Desert Sculptures

6am to 9pm (ACDT)

John Simons Flora and Fauna Sanctuary

6am to 2pm (ACDT)

Emergency Contacts

Animal Control Emergency Contact - 02 8579 0325

Waste Services - 0409 712 776

Fallen trees, footpaths, Council properties and amenities - 0408 858 493

Customer telephone services are available between the hours of 8.30am - 5pm (ACDT) and online services are available 24/7.

To stay up to date with the latest information from Health NSW please visit

Find out more about self service

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